Clouds with Friends — We're here to help
For any questions, issues, or feedback, email us at:
support@wabi5abi.com
We typically respond within 1–2 business days.
Go to the Friends tab and tap Add Friend. Search for your friend's username and send them a request. Once they accept, you'll be connected and can share cloud posts with each other.
Tap the camera button on the Home tab to photograph a cloud. Give it a title, add your outline drawing, write a short comment, then choose which friends to share it with.
Open a cloud post and tap the pencil/draw button. Use your finger to draw what you see in the cloud. Choose a colour and brush size from the toolbar, then tap Next to add a comment before sharing.
Make sure you have the correct username (case-insensitive, no spaces). Friend requests appear in the Friends tab under Friend Requests. If the issue persists, try signing out and back in on both devices, then re-send.
On the sign-in screen, enter your email address and tap Forgot password?. A reset link will be sent to your inbox (check your spam folder if you don't see it within a few minutes).
Go to the Profile tab, scroll to the bottom, and tap Delete Account. This permanently removes your account, profile, and friend connections. Cloud posts you've contributed to will remain visible to others.
Go to the Profile tab and make sure the Notifications toggle is on. If the toggle is on but you still aren't receiving notifications, check your iPhone Settings → Notifications → Clouds with Friends and ensure notifications are allowed.
Email support@wabi5abi.com with a description of what happened, what you expected to happen, and your device model and iOS version. Screenshots are very helpful.